Project Management Resources 		 

Our ITIL V3 training includes ITIL® V3 Overview - 6 hours/PDUs (Category 4) and IT Infrastructure Library (ITIL) v3 Foundation Syllabus v4.2 - 13.5 hours/PDUs (Category 3). In addition, we will soon be adding ITIL v3 Intermediate: Operational Support & Analysis, which is set to advance you ITIL V3 knowledge and qualifications with a lineup of 12 courses, and 29 hours/PDUs (Category 4).

ITIL V3 Foundation Level training (Syllabus v4.2) helps prepare individuals for the ITIL Foundation Level certification, get up to speed on ITIL, and earn PDUs.

"Taking this training, I achieved ITIL certification, earned PDUs to renew my PMP credential, and improved my resume. What would I tell others? Do it! The training is very useful in preparing for the exam. You can study on your own time, and take the practice tests as often as you like." --Scott Spencer, PMP

Here is a general sketch of the features you can expect with our training, followed by a listing and links directly to each ITIL training course.

Here's the 'Control Center' you'll see on our Learning Portal:

ITIL foundation exam prep interface image

Here's what the Learning Portal does for you:

  • Organizes your courses for quick access, 24x7
  • Searches your courses for what you need
  • Puts an ITIL certified mentor a click away
  • Provides printable SkillBriefs & Job Aids
  • Gives expert Help and Tech Support 24x7

Here are more extras you get:

Bonus #1: Receive it within 24 hours
Bonus #2: PMI Registered Education Provider #1008 - SkillSoft



ITIL foundation exam simulation image

40 Question Final ITIL Foundation Exam Simulation

  • "TestPrep ITIL V3 Foundation (ITV3F)"
  • Aligns with the skills and competencies being measured by the vendor certification exam
  • Provides study mode to maximize learning by testing your knowledge of the material PLUS additional information on the topics presented
  • Tests your knowledge of the material in Certification mode structured testing environment, providing valuable feedback at the end of the test



ITIL foundation exam mentor image

ITIL Certified Mentor available daily via email and chat

  • "Mentoring ITIL V3 Foundation (ITV3F)"


  Quan.   Description Price
1.   Course Bundle: ITIL® V3 Overview - 6.0 hours/PDUs (Category 4)

Course Bundle: ITIL® V3 Overview includes the following courses:

ITIL® V3 Overview

$62.49
$206.06
2.   ITIL® V3 Overview: Certification and Benefits - 2 hours/PDUs (Category 4)
It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL® V3 certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific areas, whether it be in your individual professional career, or your organization as a whole, would benefit from ITIL® V3 certification? And how? This course provides
Item No. ib_ovvw_a03_it_enus		 $24.95
$64.95
3.   ITIL® V3 Overview: Creating a Service Culture - 2 hours/PDUs (Category 4)
Organizations around the globe rely on information technology now more than ever in order to survive and thrive in today's competitive environment. But how do you balance the growing need for information technology management with tried and true business practices? How do you align processes, people, and systems while maintaining and improving your ability to meet customer demands and further develop business success? This course provides an introduction to ITIL® V3, and covers the ITIL® V3 fund
Item No. ib_ovvw_a01_it_enus		 $24.95
$64.95
4.   ITIL® V3 Overview: Introduction to the ITIL® V3 Framework - 2 hours/PDUs (Category 4)
A process or group of processes in place to manage the work of an organization, regardless of how meticulous and detailed it may be, is useless without being organized in some fashion. A planned structure is essential for ensuring success in managing IT functions in any organization. This course provides an introduction to the ITIL® V3 Framework. Specifically, this course introduces the ITIL® V3 Service Life Cycle and the five phases within the life cycle. The course covers an overview of Servic
Item No. ib_ovvw_a02_it_enus		 $24.95
$64.95
5.   Course Bundle: ITIL V3 Foundation Syllabus v4.2: IT Infrastructure Library (ITIL) Foundations V3 - 13.5 hours/PDUs (Category 3)
This bundle includes:
  • All 9 of the ITIL V3 Foundation Syllabus v4.2 courses, 13.5 hours/PDUs (Category 4), PLUS daily mentoring by an ITIL certified professional, and 40 question final exam simulation. See detailed description.

    • Item No. ib_itlu_a10_it_enus    		 $174.99
    $618.19
    6.   ITIL V3 Foundation Syllabus v4.2: ITIL and the Service Lifecycle - 1.5 hours/PDUs (Category 3)
    Organizations that provide IT services to internal or external customers need to provide excellent services to enhance value to the organization. The IT Infrastructure Library (ITIL) can help organizations achieve these goals and increase external and internal customer satisfaction. This course addresses using service management as a practice for IT companies.
    Item No. ib_itlu_a01_it_enus    		 $24.95
    $64.95
    7.   ITIL V3 Foundation Syllabus v4.2: Service Strategy Fundamentals - 2.0 hours/PDUs (Category 3)
    This course examines how value is created through service assets, and how these service assets can perform better through service automation. It also details the four main activities in the Service Strategy process.
    Item No. ib_itlu_a02_it_enus    		 $24.95
    $64.95
    8.   ITIL V3 Foundation Syllabus v4.2: Service Strategy Processes - 1.0 hour/PDUs (Category 3)
    In order to decide the best path for an IT service organization to grow, service providers need to develop a strategy to maintain an advantage over their competitors. This course details the processes that affect Service Strategy.
    Item No. ib_itlu_a03_it_enus    		 $24.95
    $64.95
    9.   ITIL V3 Foundation Syllabus v4.2: Service Design Fundamentals - 1.5 hours/PDUs (Category 3)
    IT organizations must design their services according to their business objectives, thereby aligning those services with their business needs. Within ITIL, Service Design is a phase of the Service Lifecycle that helps IT organizations create the design specifications to provide these IT services.
    Item No. ib_itlu_a04_it_enus    		 $24.95
    $64.95
    10.   ITIL V3 Foundation Syllabus v4.2: Service Design Processes - 2.0 hours/PDUs (Category 3)
    IT organizations require information to create the design specifications necessary to provide IT services to their customers. Service Design processes are important because they provide organizations with information that will affect their decisions on designing solutions for new or changed services. This course is intended to introduce learners to the Service Design processes.
    Item No. ib_itlu_a05_it_enus    		 $24.95
    $64.95
    11.   ITIL V3 Foundation Syllabus v4.2: Service Transition Processes and Principles - 2.0 hours/PDUs (Category 3)
    IT organizations need to transition their service designs into operations. Service Transition processes are important to provide companies with information to ensure that their service design solutions will achieve their expectations. This course will help learners understand Service Transition processes.
    Item No. ib_itlu_a06_it_enus    		 $24.95
    $64.95
    12.   ITIL V3 Foundation Syllabus v4.2: Service Operation Principles and Functions - 1.0 hours/PDUs (Category 3)
    IT organizations must manage their day-to-day service operations according to their business objectives, so that their services are aligned with their business needs. Within the IT Infrastructure Library (ITIL), Service Operation is a phase of the Service Lifecycle that helps IT organizations manage their daily operations to provide these IT services. This course is intended to help learners understand Service Operation with the Service Lifecycle.
    Item No. ib_itlu_a07_it_enus    		 $24.95
    $64.95
    13.   ITIL V3 Foundation Syllabus v4.2: Service Operation Processes - 1.5 hours/PDUs (Category 3)
    IT organizations need to ensure that their services are operating properly. Service Operation processes are important because they enable organizations to correctly perform, manage, and control their day-to-day operations. This course is intended to help learners understand the Service Operation processes within the ITIL Service Lifecycle.
    Item No. ib_itlu_a08_it_enus    		 $24.95
    $64.95
    14.   ITIL V3 Foundation Syllabus v4.2: Continual Service Improvement Fundamentals - 1.0 hours/PDUs (Category 3)
    IT organizations should incorporate service improvement continually throughout the lifecycle of every service they provide to their customers. Within ITIL, Continual Service Improvement (CSI) is a phase of the Service Lifecycle that provides IT organizations the tools and processes necessary to continually improve their services. This course is intended to help learners understand how CSI will improve the services they offer their customers.
    Item No. ib_itlu_a09_it_enus    		 $24.95
    $64.95
    All prices in US Dollars

     
    		  



     

    Copyright 2010 Project Management Training Online