Information Technology Infrastructure Library (ITIL), is a very popular best practice framework and certification today. The popularity of ITIL is based on the premise that information technology is becoming nearly ubiquitous; information technology is part of, or will soon be part of, nearly every product. This makes a framework for information technology services especially important, and ITIL is by far in the lead in this area.
Project Management Training Online is pleased to offer online ITIL V3 training (for both ITIL Foundation and ITIL Intermediate certification) that will help you to achieve ITIL Certification, earn PDUs, and advance your knowledge.

There are 4 ITIL v3 certification levels, and here's what they're about:
ITIL Foundation Level
This is the entry level (no entry requirements), and results in the ITIL
Foundation Certificate in IT Service Management, where you become
eligible to take further V3 certifications within the scheme. The ITIL
v3 Foundation Exam is one hour long consisting of a 40 question multiple
choice examination (passing score is 65%, or 26 of 40 correct) which
can easily be taken at a Prometric or other location near you. The ITIL
Foundation Level curriculm provides you with familiarity with the IT
Infrastructure Library (ITIL) best practices for IT Service Management,
givning you a
basic understanding of the ITIL framework or how ITIL can be used to
enhance the quality of IT service management within an organization.
ITIL Intermediate Level
The ITIL Intermediate Level provides two specific streams of education:
1. the Service Lifecycle "Management" focused stream, and 2. the Service
Capability "Process" focused stream. A series of study modules are
available within both streams, each focussing on a different aspect of
ITIL V3. The modular construct includes selections of specific
Intermediate certifications, based on interest and aptitude, and
individuals can build a personalized "portfolio" of ITIL certifications
tailored to their own requirements.
ITIL Expert Level
The ITIL Expert Level is awarded to candidates in recognition of their
achievement of a number of certifications within the ITIL V3 scheme,
earlier ITIL schemes, and endorsed Complementary Qualifications which
support ITIL.
ITIL Master
The ITIL Master Level, the highest qualification within the V3 scheme,
is reserved for those individuals who through extensive practice have
implemented defined ITIL disciplines and IT Service Management Best
Practices within organizations. The ITIL Master Level scheme is
currently in the final stages of development.
See the
ITIL Official Site
for more information about ITIL certification, including guidance on
setting up to take an exam at a testing location close to you.