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PDU Working with and Managing Difficult People
Working with and Managing Difficult People
Course Bundle: Working with and Managing Difficult People - 11.0 hours/PDUs (Category A)
  • "Difficult People in the Workplace Environment - 3.0 hours/PDUs" Item No. comm_04_a01_bs_enus
  • "How to Work with Aggressive People - 3.0 hours/PDUs" Item No. comm_04_a02_bs_enus
  • "How to Work with Negative People and Procrastinators - 3.0 hours/PDUs" Item No. comm_04_a03_bs_enus
  • "How to Work with Arrogant and Duplicitous People - 2.0 hours/PDUs" Item No. comm_04_a04_bs_enus
  • "Working with and Managing Difficult People Simulation" Item No. COMM004A
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    Difficult People in the Workplace Environment - 3.0 hours/PDUs (Category A)This course will guide you in your journey to coping effectively with difficult people. You'll learn step-by-step methods and processes to help you identify difficult people to cope and communicate with them. With the help of this course, you'll no longer have to be frustrated or intimidated by difficult people.
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    How to Work with Aggressive People - 3.0 hours/PDUs (Category A)This course details the characteristics of the six most common types of aggressive people and provides effective ways you can cope with their behaviors.
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    How to Work with Negative People and Procrastinators - 3.0 hours/PDUs (Category A)This course describes ways you can triumph over the negative and negligent attitudes that some of your co-workers, employees, or bosses might display.
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    How to Work with Arrogant and Duplicitous People - 2.0 hours/PDUs (Category A)In certain settings, jesters and gossips can be quite entertaining. However, at the office or on a regular basis, they are not amusing. In fact, their habits can be quite destructive. If you've had it 'up to here' with someone who has a head the size of a compact car, or if you're tired of being told the latest malicious gossip by someone else, you'll want to take this course. After you've learned how to deal with arrogant and duplicitous people in this course, you'll never have to suffer from e
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    Working with and Managing Difficult People Simulation - 0.5 hour/PDUThis simulation will help you practice just those skills. You have just been appointed as Project Manager for creating your product's Version 2.0. You are taking over these duties from another manager who is being reassigned. As you will soon find out, the project is severely behind schedule and the holiday release date is threatened. Your team members represent all departments involved in the project and consequently, many different types of personalities. Your job is to get recommended s
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    Effective Communication with Difficult Coworkers Simulation - 0.5 hours/PDUsYou work as a computer support specialist for Hilltop College, a small liberal arts college. Your boss, Max, is the new manager of computer support. Unfortunately for you, Max is difficult to work with and often points his finger at his subordinates. You will have to cope effectively with his behavior. In addition, you work with several other types of difficult people that will put your communication and behavioral skills to the test. You will need to deal with them appropriately in order to do
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