Listening to Comprehend - 4.0 hours/PDUs (Category B)

Listening to Comprehend


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number



Overview/Description
Do you need to better understand the basic meaning of a conversation or presentation? If you need to be able to identify what is said to you in a more effective manner, then this course is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, it is important to have your audio turned on for certain sections. In some instances, the text that is spoken will display in the caption text box. In these case, the important feature is not what is said, but how it is said. In these sections, it would be most effective for you to turn off the captions to get the full effect of the audio. In other instances, audio is presented without accompanying text. To complete these sections, you must have your audio turned on.

Target Audience
A person at all levels of an organization. It is particularly useful to those who need strong listening skills, such as managers and team members, to be effective in the workplace.

Expected Duration (hours)
4.0

Lesson Objectives
Listening to Comprehend
  • identify the benefit of being able to identify verbal and nonverbal cues.

  • identify examples of verbal cues, in a listening situation

  • identify examples of nonverbal cues.

  • identify the benefits of interpreting verbal and nonverbal cues.

  • interpret the relationship between verbal and nonverbal cues and a message, given a scenario.

  • identify examples of deceptive body language and verbal cues, given a listening scenario.

  • use conversation regulatory cues to maintain a conversation, in a given scenario.

  • identify the benefits of understanding listening comprehension skills.

  • identify examples of strategies used for improving concentration.

  • identify the steps used to improve listening vocabulary.

  • listen to determine the main ideas, key points, and significant details, given a scenario.

  • draw appropriate inferences based on a given statement.

  • identify the benefits of understanding a message.

  • use principles of good questioning to check understanding of what a speaker said, given a scenario.

  • paraphrase the key ideas heard in a listening scenario.

  • identify the benefits of knowing how to understand in special listening situations.

  • identify examples of positive simultaneous thinking when listening, given a scenario.

  • identify examples of strategies used to understand the content of a quickly spoken message, given a scenario.

  • identify memory techniques.

  • sequence the steps for recalling a name.


Course Number:
comm_03_a02_bs_enus