Project Management Resources		ITIL, which stands for Information Technology Infrastructure Library, is very popular today. While ITIL V2 courses have been available for some time now, ITIL V3 courses are now available. Project Management Training Online is pleased to offer some detailed ITIL certification information and resources followed by a listing of our online ITIL V2 and V3 training for professionals who are interested in ITIL Certification prep (Foundation level), PDUs, or simply advancing their knowledge of ITIL. ITIL Certification Information ITIL certification has 3 levels: the Foundation Certificate, the Practitioner Certificate, and the Manager's Certificate. The training we will be offering supports the Foundation Certificate. Here is what these 3 levels are about: The Foundation Certificate: There are no entry requirements, and the foundation test consists of a one hour long multiple choice examination testing a candidate's basic understanding of the principles and terminology of the IT Infrastructure Library. It is designed to provide familiarity with the IT Infrastructure Library (ITIL) best practices for IT Service Management. The Practitioner Certificates: This is aimed at those who are responsible within their organisation for designing specific processes within the IT Service Management discipline, and performing the activities that belong to those processes. The Practitioner's Certificates focus on the depth of understanding and application of those subjects, treating each subject as a specialty. Prerequisites include the Foundation certificate and mandatory attendance at an accredited training course. The Manager's Certificate: Aimed at managers and consultants, 2 - 3 hour examinations test the practical application of the theory of ITIL, and the exam is typically preceded by a 10-day training event Other assessments may also be required. Candidates must hold the Foundation certificate and mandatory attendance at an accredited training course is required. See ITIL Central for more information on ITIL Certification. More information on ITIL qualifications-based training can be found on the ITIL Official site Version 3 Qualifications Scheme. Here are the ITIL courses we offer: IT Infrastructure Library (ITIL) Foundations V3 courses "ITIL V3 - ITIL and the Service Lifecycle" - 1.5 hours/PDUs "ITIL V3 - Service Strategy Fundamentals" - 2.5 hours/PDUs "ITIL V3 - Service Strategy Processes" - 1 hours/PDUs "ITIL V3 - Service Design Fundamentals" - 2 hours/PDUs "ITIL V3 - Service Design Processes" - 2.5 hours/PDUs "ITIL V3 - Service Transition Processes and Principles" - 2.5 hours/PDUs "ITIL V3 - Service Operation Principles and Functions" - 2 hours/PDUs "ITIL V3 - Service Operation Processes" - 1.5 hours/PDUs "ITIL V3 - Continual Service Improvement Fundamentals" - 1.5 hours/PDUs IT Infrastructure Library (ITIL) Foundations V2 courses "ITIL V2: The Service Desk and Incident Management" - 3.5 hours/PDUs "ITIL V2: Configuration and Release Management" - 3.0 hours/PDUs "ITIL V2: Service Level and Capacity Management" - 2.5 hours/PDUs "ITIL V2: Problem and Change Management" - 2.5 hours/PDUs "ITIL V2: Continuity and Availability Management" - 2.5 hours/PDUs "ITIL V2: Financial and Security Management" - 2.0 hours/PDUs

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