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Why Customer Driven? - 2.5 hours/PDUs
Today in America, the emphasis is on service. Health care organizations, insurance agencies, investment brokers, and accountants sell services rather than products. As the popularity of the Internet increases, all companies are forced to focus on service through company web sites that put them into direct contact with customers. Customer satisfaction--and quality--is quickly becoming the value-added feature that can make or break a product or a company.
To satisfy customers and give them the
Item No. OPER0121 |
$19.99
$54.95 |
| 2. |
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Identifying What the Customer Wants - 3.0 hours/PDUs
Do you know what your customer wants? Traditionally, companies have assumed customer needs and expectations. Today, the more successful companies actively solicit customer input. The result? They create products the customer wants and needs. To compete successfully in today's market, you'll need to do the same.
This course presents ways you can solicit your customer's voice, methods to prioritize customer requirements, and techniques to apply this knowledge to your organization.
Item No. OPER0122 |
$19.99
$54.95 |
| 3. |
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Translating Requirements into Process Goals - 3.5 hours/PDUs
Customers want quality. And quality includes customer requirements such as ease of use, reliability, or response time that are sometimes difficult to measure. To produce improvements that will generate the results customers want, these quality requirements must be redefined as measurable goals.
The purpose of this course is to show you how to redefine customer quality requirements as measurable goals so they can drive process improvements.
Item No. OPER0123 |
$19.99
$54.95 |
| 4. |
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Understanding Processes - 2.5 hours/PDUs
An automotive department has an excellent reputation, yet it receives numerous complaints about delays in repairs. When the sequence of activities in the auto repair process is mapped out, the problem is discovered. Surprisingly, it is due to an unnecessary paper shuffle between the auto shop and front office.
This course shows you how to understand different types of processes, break a process down into a sequence of activities, and then analyze the sequence for problems.
Item No. OPER0124 |
$19.99
$54.95 |
| 5. |
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Implementing Improvements - 2.5 hours/PDUs
Customers' perception of quality is constantly changing in today's market. What the customer wants now may not be what he wants six months from now. This means that the traditional approach of continual small improvements may not be the approach of choice for certain products. Alternative approaches that generate more dramatic results might be a better choice.
This course explores a variety of approaches to process improvement. It also describes planning and implementation steps you need to
Item No. OPER0125 |
$19.99
$54.95 |
| 6. |
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Managing Process Improvements - 3.0 hours/PDUs
Process improvement involves planning, implementation, and effective management to see the effort through from start to finish. Many organizations neglect the management phase, and, as a result, the effort ends up failing. How do you manage such a vast improvement undertaking? This course will explain who is responsible for managing process improvement, how to manage improvement effectively, and how to handle inherent process improvement problems. You'll learn to set short-term improvement goals
Item No. OPER0126 |
$19.99
$54.95 |
| 7. |
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Managing Customer-driven Process Improvement Simulation
In today's market, customer satisfaction is imperative to a company's success. As customers become more savvy, they're finding that they have more options and resources of information. Companies are now competing for customers, not just locally, but globally. To make themselves stand out from the crowd, organizations have adopted customer-driven process improvements as standard procedure for raising customer satisfaction and loyalty.
You have been charged with heading up a task force to impro
Item No. OPER0120 |
$19.99
$54.95 |
| 8. |
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Course Bundle: Managing Customer-Driven Process Improvement - 17.0 hours/PDUs
This bundle includes:
"Why Customer Driven?" Item No. OPER0121
"Identifying What the Customer Wants" Item No. OPER0122
"Translating Requirements into Process Goals" Item No. OPER0123
"Understanding Processes" Item No. OPER0124
"Implementing Improvements" Item No. OPER0125
"Managing Process Improvements" Item No. OPER0126
"Managing Customer-Driven Process Improvement Simulation" Item No. OPER0120
Item No. OPER0129 |
$109.99
$384.55 |
| 9. |
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Six Sigma Introduction - 3.5 hours/PDUs
There has been an increased interest in Six Sigma in recent years. But what is Six Sigma? This course will introduce you to the foundational concepts of the Six Sigma philosophy and process. It will help you successfully participate in your organization's Six Sigma program. First, you will learn how poor quality harms your business. You will explore what Six Sigma means and the critical elements of the approach. You will gain an understanding of the new roles that some employees will fill. This
Item No. OPER0131 |
$19.99
$54.95 |
| 10. |
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Six Sigma: Reducing Variation to Improve Quality - 4.0 hours/PDUs
"What, do you expect everything to be perfect?" How would you respond if one of your employees said that to you? You might consider saying, "Well, yes!" In fact, striving for near perfect quality is reasonable and achievable. It's a matter of reducing variation through the use of Six Sigma. "Variation," or deviation from what the customer wants, may be inherent in the business world, yet by employing the principles of Six Sigma, the standard of 99.9997% perfection is within your grasp. It's just
Item No. OPER0141 |
$19.99
$54.95 |
| 11. |
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Six Sigma: Listening to the Voice of the Customer - 5.5 hours/PDUs
"Let the buyer beware." That old business maxim of caveat emptor once struck fear in the hearts of many wary consumers. Now there's a new reality: Competition for consumer attention is intense across all industries and markets, so now it's the company itself which is being admonished to beware. That means businesses should be looking for the best way to gauge what its customers really need and want. In "Six Sigma: Listening to the Voice of the Customer," Six Sigma Green Belts and team members le
Item No. OPER0142 |
$19.99
$54.95 |
| 12. |
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Six Sigma DMAIC: Defining the Problem - 4.0 hours/PDUs
"What's your problem?" It could be said that this is one way to get to the heart of a matter. Of course, there's a better way. In this course, Six Sigma DMAIC: Defining the Problem, Six Sigma Green Belts and team members are given a systematic, objective, and measurable process for quantifying the challenges facing your organization. In lesson one, "The Project Charter," you'll learn guidelines for developing a problem statement, measuring your Six Sigma project, and determining its goal. In the
Item No. OPER0143 |
$19.99
$54.95 |
| 13. |
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Six Sigma DMAIC: Measuring the Process - 5.0 hours/PDUs
Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely measuring them. That means you'll learn what to measure, the five types of data that can be collecte
Item No. OPER0144 |
$19.99
$54.95 |
| 14. |
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Six Sigma DMAIC: Analyzing the Data - 5.5 hours/PDUs
There's one thing that doctors, mechanics, and detectives sometimes share in common--getting to the source of something that's gone wrong in a system. Things go wrong in business systems too, and to get at the source of the problem, you have to dig down deep. This course is all about making sure Six Sigma Green belts and team members dig deep enough, to where the solutions are simplest. In order to employ Six Sigma, you need information on how to use the data that's relevant to the problems in y
Item No. OPER0145 |
$19.99
$54.95 |
| 15. |
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Six Sigma DMAIC: Analyzing the Process - 3.0 hours/PDUs
Imagine the perfect cup of coffee--it tastes and smells great, it's served at exactly the right temperature, and, best of all, it satisfies you every time. Because it's perfect, you find yourself returning again and again to the cafe that sells it. The perfect cup of coffee--or the perfect product or service--is what Six Sigma is all about. To achieve Six Sigma, a product or service has to be 99.9 percent error-free. As far as your perfect cup of coffee is concerned, error-free means that every
Item No. OPER0146 |
$19.99
$54.95 |
| 16. |
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Six Sigma DMAIC: Improving the Process - 4.5 hours/PDUs
Laotzu, a Chinese philosopher, said, "The biggest problem in the world could have been solved when it was small," but as far as business processes are concerned, even catching a problem when it's small might not get at the root cause. Six Sigma Black Belts know that to find the root cause of a problem, you have to develop an improvement strategy, and then use precision tools to employ the improvement strategy and target the problem with perfect accuracy. In this course Six Sigma Green Belts and
Item No. OPER0147 |
$19.99
$54.95 |
| 17. |
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Six Sigma DMAIC: Controlling the Improved Process - 4.0 hours/PDUs
Have you ever worked hard to improve yourself in some way--for example, to lose or gain weight, or to exercise regularly? If you have, you know that you have to work just as hard to maintain your progress. The same thing can be said about an improvement in a business process. Six Sigma Green Belts and team members work hard to achieve the Six Sigma level of perfection in a process, and they have to work just as hard to maintain it. In this course you'll focus on maintaining quality--or, in Six S
Item No. OPER0148 |
$19.99
$54.95 |
| 18. |
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Course Bundle: Six Sigma Team Implementation - 35.5 hours/PDUs
This bundle includes:
"Six Sigma: Reducing Variation to Improve Quality" Item No. OPER0141
"Six Sigma: Listening to the Voice of the Customer" Item No. OPER0142
"Six Sigma DMAIC: Defining the Problem" Item No. OPER0143
"Six Sigma DMAIC: Measuring the Process" Item No. OPER0144
"Six Sigma DMAIC: Analyzing the Data" Item No. OPER0145
"Six Sigma DMAIC: Analyzing the Process" Item No. OPER0146
"Six Sigma DMAIC: Improving th
Item No. OPER0149 |
$124.99
$439.60 |
| 19. |
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Lean Logic - 4.0 hours/PDUs
Suppose a friend told you that it was more efficient to put on your shoes before your pants when getting dressed. What is the logic behind taking an action that seems so counterintuitive? You probably wouldn't implement this new methodology without a thorough explanation of its origin and logic, right? Some of the lean manufacturing suggestions may also strike you as counterintuitive. That's because Lean Manufacturing is more than a concept, it is a philosophy based on definitions, vocabulary, a
Item No. OPER0151 |
$19.99
$54.95 |
| 20. |
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Lean Value - 4.0 hours/PDUs
Finding methods to capture customer-driven value is not a new activity. You've probably analyzed processes, conducting customer surveys, and used audits to determine what customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational boundaries and stream from manufacturer to supplier to producer. This course explores this value principle in
Item No. OPER0152 |
$19.99
$54.95 |
| 21. |
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Lean Techniques - 6.0 hours/PDUs
Imagine that you're shopping at a local furniture store when you see a lamp that you must buy. It's exactly what you've been looking for at the right price. But the lamp model is out of stock and the only one left is the floor sample. Naturally, you inquire about purchasing the sample, but the sales person tells you that the store has a policy of prohibiting this. Why? Wouldn't it make sense to give the customer what he wants exactly when he wants it? Yes, but the furniture store is not a lean b
Item No. OPER0153 |
$19.99
$54.95 |
| 22. |
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Lean Strategies - 4.5 hours/PDUs
You may have all the proper ingredients, but that doesn't necessarily mean that you can make the ultimate dish, especially if you are creating it for the first time. Adding the right amount of each ingredient in the proper sequence with specific techniques improves your chances for success. An understanding of lean manufacturing principles and techniques will give you the ingredients you need for a lean transformation. But you also need information about how to put all of these together in the c
Item No. OPER0154 |
$19.99
$54.95 |
| 23. |
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Course Bundle: Lean Manufacturing - 18.5 hours/PDUs
This bundle includes:
"Lean Logic" Item No. OPER0151
"Lean Value" Item No. OPER0152
"Lean Techniques" Item No. OPER0153
"Lean Strategies" Item No. OPER0154
Item No. OPER0159 |
$64.99
$219.80 |
| 24. |
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Six Sigma and the Corporate Enterprise
What exactly is Six SigmaŽ, and why is it important to your company? This course helps you to make that determination through a discussion of basic concepts underlying the Six Sigma philosophy. A broad overview is provided of the initial development of Six Sigma; Six Sigma's uses in leading companies to date; the benefits to be realized by successful deployment, and the metrics and core competencies crucial to its use. You'll also learn why Six Sigma emphasizes the alignment of business systems
Item No. OPER0161 |
$19.99
$54.95 |
| 25. |
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Leadership in Six Sigma
Six Sigma has become synonymous with quality in the business world, but there is no prescriptive process for planning and launching a Six Sigma initiative. Each business must learn to call upon the strengths and abilities of its diverse professionals, from executives to highly trained technical specialists. What are the roles of each in the Six Sigma process? What planning should take place to launch their efforts? How can you tell whether your organization is really ready to take on Six Sigma?
Item No. OPER0162 |
$19.99
$54.95 |
| 26. |
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Organizational Goals and Objectives
Before a Six SigmaŽ project can be executed, organizational strategic planning goals and objectives must be defined. Determining selection of appropriate projects and choosing an effective improvement model are crucial tasks that help to ensure your company is pointed in the right direction. Performing risk analysis while avoiding pitfalls common to Six Sigma projects is also important to prevent project failure. Finally, performing a tollgate assessment emphasizes process management to ensure y
Item No. OPER0163 |
$19.99
$54.95 |
| 27. |
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History of Organizational Improvement and the Foundations of Six Sigma
To successfully implement Six SigmaŽ, it's useful to understand the history of organizational improvement and the contributions of various leaders in the field of quality. This course examines the concepts of quality, customer satisfaction, and continuous improvement that are common among Six Sigma, the Total Quality Management movement, and continuous improvement. It also discusses the continuum among each of these business approaches. Finally, the course provides an understanding of the develo
Item No. OPER0164 |
$19.99
$54.95 |
| 28. |
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Overview of Business Process Management
In today's business world, competition is tough. Organizations are under a great deal of pressure to become more productive and more efficient while developing new, innovative products and services more rapidly than ever before. Management is demanding improved quality, reduced costs, and increased productivity with fewer resources. How can organizations respond to these pressures while remaining competitive in the market? The answer is a Six SigmaŽ approach to business process management. This
Item No. OPER0165 |
$19.99
$54.95 |
| 29. |
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Six Sigma Deployment
This bundle includes:
"Six Sigma and the Corporate Enterprise" Item No. OPER0161
"Leadership in Six Sigma" Item No. OPER0162
"Organizational Goals and Objectives" Item No. OPER0163
"History of Organizational Improvement and the Foundations of Six Sigma" Item No. OPER0164
"Overview of Business Process Management" Item No. OPER0165
Item No. OPER0169 |
$79.99
$274.75 |
| 30. |
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Define the Six Sigma Opportunity
Have you ever heard someone say, "That's putting the cart before the horse"? It's a quaint way of describing a process that's being implemented in a backward manner. One example of this is a company that begins to make organization-wide improvements before identifying which improvements would provide optimal benefits. This course, Define the Six Sigma Opportunity, is a guide for choosing those processes that will reap the greatest corporate benefit from Six SigmaŽ projects. Besides being given g
Item No. OPER0171 |
$19.99
$54.95 |
| 31. |
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The Six Sigma Project Charter and Plan
What constitutes a project charter? How do you know whether you've set the right goals for your project? What tools can best help you plan your project? As you advance in this course--which focuses on project charter elements as well as planning tools and project documentation--you will obtain the skills and knowledge required to manage your project charter and plan.
Six Sigma is a registered Trademark of Motorola Corporation, and all rights, title and interest in Six Sigma belongs to Motorol
Item No. OPER0172 |
$19.99
$54.95 |
| 32. |
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Six Sigma Team Leadership
By addressing customer needs, streamlining processes, minimizing variance, and addressing poor quality and inefficiency, Six SigmaŽ can encourage a more profitable and sustainable business. The development and leadership of an effective team is critical if these outcomes are to be achieved. An effective Six Sigma team comprises the right people using their skills in collaboration with each other to address the needs of the customer and the project.
This course provides potential team leaders
Item No. OPER0173 |
$19.99
$54.95 |
| 33. |
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Six Sigma Team Dynamics and Performance
Yogi Berra once said, "The other teams could make trouble for us if they win." While the quote is just one of Mr. Berra's many adages, it does provide a clue to the importance the legendary baseball coach placed on effective teamwork. Teamwork is no less important in the Six SigmaŽ world. In fact, more than one Six Sigma expert has stated unequivocally that without effective teamwork, a process improvement project will fail. So how is effective teamwork ensured? The best way is by understanding
Item No. OPER0174 |
$19.99
$54.95 |
| 34. |
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The Six Sigma Change Agent
What is a Six SigmaŽ change agent? How does one advocate change on a business-wide level? What are the skills required and the techniques used? In this course, you'll learn about the roles and responsibilities of the Six Sigma change agent. You'll explore ways to build a change management process and how to plan for change implementation. Effective communication is central to Six Sigma success, so this course will introduce you to the components of a successful communications strategy. Many orga
Item No. OPER0175 |
$19.99
$54.95 |
| 35. |
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Six Sigma: The Define Phase
This bundle includes:
"Define the Six Sigma Opportunity" Item No. OPER0171
"The Six Sigma Project Charter and Plan" Item No. OPER0172
"Six Sigma Team Leadership" Item No. OPER0173
"Six Sigma Team Dynamics and Performance" Item No. OPER0174
"The Six Sigma Change Agent" Item No. OPER0175
Item No. OPER0179 |
$79.99
$274.75 |
| 36. |
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Process Analysis and Documentation
The Six SigmaŽ DMAIC system is a roadmap that points the way to process and performance improvement. The second phase in this methodology is Measure. You cannot hope to improve processes and performance without first knowing where you are, assessing where you want to be, and then planning how to get there, while measuring progress toward the goal all along the way. In the words of an old adage, what gets measured, gets done.
In this course, you will learn about the steps in the Measure phase.
Item No. OPER0191 |
$19.99
$54.95 |
| 37. |
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Probability and Statistics
The Measure step of the DMAIC system used in Six SigmaŽ relies on the use of probability and statistics to produce information on variations in process. Black Belt candidates must be proficient in descriptive, inferential, and process-oriented statistical thinking; must understand how to stratify data; and must appreciate the uses of the Central Limit Theorem and inferential statistics to interpret available data. This course serves as a summary for each of these areas, and provides a refresher
Item No. OPER0192 |
$19.99
$54.95 |
| 38. |
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Six Sigma: The Measurement Phase
This bundle includes:
"Process Analysis and Documentation" Item No. OPER0191
"Probability and Statistics" Item No. OPER0192
Item No. OPER0199 |
$35.99
$109.90 |
| 39. |
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Overview of Logistics Management
In today's business environment, we all recognize the need to improve operational efficiency within our business, but often lack sufficient knowledge of the flow of materials through our organization. This course will provide you with a comprehensive understanding of the history, perspectives, strategies, and key areas of Logistics Management.
Item No. OPER0321 |
$19.99
$54.95 |
| 40. |
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Inventory Management
In today's economy, companies must be able to move large quantities of product quickly to locations across the globe. Overnight delivery methods have drastically altered customers' expectations regarding delivery times. Lead times of four to six weeks are no longer acceptable. In light of these changes, effective Inventory Management is no longer static- the emphasis is on movement, and quick response to changing market demands.
Item No. OPER0322 |
$19.99
$54.95 |
| 41. |
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Supply Chain Management
What is Supply Chain Management? Why has it become such a hot topic for discussion and analysis in recent years? This course shows how a more thorough understanding of this three word catch phrase can improve the flow of material through your organization, increase customer satisfaction, and help you to establish high quality vendor relationships.
Item No. OPER0323 |
$19.99
$54.95 |
| 42. |
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Logistics Management
This bundle includes:
"Overview of Logistics Management" Item No. OPER0321
"Inventory Management" Item No. OPER0322
"Supply Chain Management" Item No. OPER0323
Item No. OPER0329 |
$49.99
$164.85 |
| 43. |
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The Who, What & Why of ISO 9000:2000
This course provides a brief history of the International Organization for Standardization (ISO). It outlines ISO's mission and structure by examining the three standards that comprise the ISO 9000 family of standards: ISO 9000:2000, ISO 9001:2000, and ISO 9004:2000. This course also presents the universal quality fundamentals that form the foundation of the concepts and practices required by the ISO 9001 standard.
Item No. OPER0401 |
$19.99
$54.95 |
| 44. |
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Building a Quality Management System
This course introduces the Quality Management System (QMS) model which is a conceptual framework for the ISO 9001:2000 standard requirements. The QMS model emphasizes ISO 9001:2000's new focus on a process approach to quality, continual improvement, and customer satisfaction. In addition, this course describes the important role that documentation plays in building a quality management system and outlines how an organization can begin its ISO journey in an easy-to-understand format.
Item No. OPER0402 |
$19.99
$54.95 |
| 45. |
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Quality-minded Management
The ISO 9000:2000 family of standards structures its Quality Management System (QMS) model into four major clauses: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. This course provides an overview of the clause "Management Responsibility." It details management's role in establishing a quality policy and its responsibility to support and administer the organization's quality management system. Management must also conduct an ongoin
Item No. OPER0403 |
$19.99
$54.95 |
| 46. |
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Customer Satisfaction Through Resource Management
The ISO 9001:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Resource Management is one important component of the QMS. This course examines the management of human, material, and environmental resources that are necessary to maintain an effective quality management system.
Item No. OPER0404 |
$19.99
$54.95 |
| 47. |
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Processes for Quality Products and Services
The ISO 9000:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The Product Realization clauses emphasize that quality objectives be established, documented, measured,
Item No. OPER0405 |
$19.99
$54.95 |
| 48. |
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Continual Quality Improvement
The ISO 9000:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Measurement, Analysis, and Improvement is one vital component of the standard. This course examines the need to plan and implement measurement and monitoring activities to ensure that established quality characteristics are identified and continually improved. These activities, along
Item No. OPER0406 |
$19.99
$54.95 |
| 49. |
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Steps for Successful ISO Registration
An organization must carefully plan and integrate into their own quality management system a comprehensive strategy to comply with ISO 9001:2000 requirements. This course discusses the necessary steps required to organize for ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected. Preparing for registration involves creating four levels of documentation beginning with the quality manual
Item No. OPER0407 |
$19.99
$54.95 |
| 50. |
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Transitioning from ISO 9000:1994 to ISO 9001:2000
The ISO 9000 family of international standards has been drastically revised. Currently, certified organizations must plan to comply with these changes within the specified time frame or face losing their certification. The ISO 9001:2000 edition uses a new process-focused approach as illustrated in their Quality Management System model. This QMS model is structured into four areas: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. An
Item No. OPER0408 |
$19.99
$54.95 |
| 51. |
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ISO 9000:2000 Overview
This bundle includes:
"The Who, What & Why of ISO 9000:2000" Item No. OPER0401
"Building a Quality Management System" Item No. OPER0402
"Quality-minded Management" Item No. OPER0403
"Customer Satisfaction Through Resource Management" Item No. OPER0404
"Processes for Quality Products and Services" Item No. OPER0405
"Continual Quality Improvement" Item No. OPER0406
"Steps for Successful ISO Registration" Item No. OPER0407
Item No. OPER0409 |
$124.99
$439.60 |
| 52. |
|
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The Fundamentals of Supply Chain Management
History tells us we can no longer do "business as usual." Whether you call it a revolution or an evolution, how you manage your supply chain will affect your level of success. This course will teach you the basics of supply chain management (SCM). You will learn about the evolution of SCM, collaboration within the supply chain, and the effects the system has on an organization. You will be able to define organizational strategies, understand how to synchronize the supply chain, and how to use te
Item No. OPER0501 |
$19.99
$54.95 |
| 53. |
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Supply Chain Management Strategies
This course will present fundamental supply chain management (SCM) strategies one needs to consider before implementing an effective and workable SCM system. SCM concepts and strategies included in this course are centralized and decentralized distribution systems, push- and pull-based supply chains, risk pooling, the bullwhip effect, and centralized and decentralized inventory systems. The course will also examine the importance of supply chain partnerships and will look at strategies for imple
Item No. OPER0502 |
$19.99
$54.95 |
| 54. |
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Supply Chain Planning and Inventory Management
Key components of supply chain management include planning demand and supply, along with inventory management. From raw material to finished product, planning and managing the process is key to implementing successful supply chain management systems. In this course, you will learn how to how to achieve a strategic fit between your supply chain management and competitive strategies. Once your strategies are determined, you will learn about the forecasting and planning processes. Finally, you will
Item No. OPER0503 |
$19.99
$54.95 |
| 55. |
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Supply Chain Management and e-Business
E-business is changing all the rules and models. The digital economy has forever transformed the role of supply chain management. An organization's ability to embrace new technology is key to increasing the organization's productivity. In this course, you will learn how e-business and supply chains have merged, creating a network of immense opportunities. Supply chain structures have changed, and improving the performance of these supply chains is dependent on the use of e-business technology an
Item No. OPER0504 |
$19.99
$54.95 |
| 56. |
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Supply Chain Transportation and Facility Design
Fundamental to virtually all supply chains are questions related to an organization's transportation and facility networks. In order to remain competitive, an organization must ensure that its transportation and facility networks are designed in such a manner as to be cost effective without sacrificing customer responsiveness. In this course, you will learn about the role of transportation in a supply chain, including modes of transportation and transportation network design and decisions. You w
Item No. OPER0505 |
$19.99
$54.95 |
| 57. |
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Supply Chain Management
This bundle includes:
"The Fundamentals of Supply Chain Management" Item No. OPER0501
"Supply Chain Management Strategies" Item No. OPER0502
"Supply Chain Planning and Inventory Management" Item No. OPER0503
"Supply Chain Management and e-Business" Item No. OPER0504
"Supply Chain Transportation and Facility Design" Item No. OPER0505
Item No. OPER0509 |
$79.99
$274.75 |