Getting Results through Communication
Getting Results through Communication
Overview/Description
When you want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various forms of communication, you'll be able to extend your influence at work even without any recognized authority. This course is designed to help you become a more effective communicator so that you can become more productive and use written and spoken communication to achieve results.
Target
Audience
Any staff or team member who doesn't have any direct or formal authority seeking to achieve results through the use of written and oral communication skills
Expected
Duration
3.0 hours
Lesson
Objectives:
Written Communication
identify the importance of being able to use written communication appropriately to achieve results without authority.
select tactics that help improve business writing.
match types of writing pitfalls with examples.
determine whether an excerpt of a business document has the capacity to persuade the reader.