An Essential Guide to Giving Feedback An Essential Guide to Giving Feedback
Overview/Description
The performance of any business depends upon the performance of everyone within the organization. To ensure that all staff are meeting their potential it is essential that there is a culture which enables feedback to be given and received. This course enables you to become familiar with the key aspects of giving candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the feedback process. Giving feedback is not always straightforward however, and so the final part of this course looks at barriers to giving feedback and strategies for dealing with situations where your feedback is challenged.
Target Audience
Individuals aiming to improve their performance at work by making effective use of the feedback they are given and the feedback they offer to others--particularly their direct reports.
Expected Duration
2.5 hours
Lesson Objectives:
The Basics of Giving Feedback
recognize the benefits of incorporating the four key aspects when giving effective feedback. differentiate between the characteristics of positive, negative, corrective, and reinforcing feedback. match the type of feedback required to a given situation. identify the most appropriate time and place to give different types of feedback.