A Workable Solution for Internal Clients
A Workable Solution for Internal Clients
Overview/Description
One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You don't want to be seen as a "visitor" who simply recommends change and then lets others make it happen. This course will focus on decision-making tools and models, and how they can be used to improve your diagnosis. It will also deal with the crucial issue of change; how to manage and implement it successfully so that you really do make a bottom-line improvement to the business.
Target
Audience
Anyone with some specialist knowledge who has recently moved, or is considering moving, into internal consulting.
Expected
Duration
4.0 hours
Lesson
Objectives:
Change Management for Internal Consultants
recognize the benefits of managing change appropriately.
distinguish between the different types of change.
identify the key stages of Lewin's Three Stage model.
correctly label elements as being resistors or drivers for change.
use force field analysis to determine the effects of drivers and resistors in a specified internal consulting assignment.