Using Data as a Technical Professional Consultant
Using Data as a Technical Professional Consultant
Overview/Description
As a technical professional, you may have relied on reports from subordinates or your own observations and research for information. While the information garnered in these ways is still useful, in your role as an internal consultant, you may have to develop surveys or conduct interviews with individuals or groups in order to quickly collect the data pertinent to your current project. In addition, you will be analyzing the information, arriving at conclusions, and presenting your findings and recommendations to the internal client. This course provides content to help consultants understand interviews and surveys as useful data collection tools, to review useful data analysis methods, and to inform clients of the results in a productive way.
Target
Audience
Technical professionals seeking knowledge and skills to support a role as an internal consultant
Expected
Duration
4.0 hours
Lesson
Objectives:
Getting the Answers You Need
identify the benefits of knowing how to gather information using surveys and interviews.
match the four functional question types with examples of each.
identify examples of interview preparatory activities.
match each step in conducting an interview with its associated actions.
apply the steps for conducting a data-gathering interview in a given scenario.
sequence examples of the steps for preparing useful survey questionnaires.
apply steps for preparing useful surveys in a given scenario.