Resistance and Technical Professional Consultants
Resistance and Technical Professional Consultants
Overview/Description
When you are a technical professional working as an internal consultant in an organization, you will inevitably encounter resistance. Whether resistance is expressed overtly or subtly, you increase your effectiveness as an internal consultant when you can identify it and deal with it appropriately. This course is designed to help technical professionals acting as internal consultants to recognize resistance and deal with it appropriately to ensure a positive consulting experience.
Target
Audience
Technical professionals seeking knowledge and skills to support a role as an internal consultant
Expected
Duration
2.5 hours
Lesson
Objectives:
Identifying Resistance
identify the benefits of being able to recognize various forms of resistance.
identify examples of the common reasons for resistance.
match resistance and disagreement to example statements.
differentiate between resistance and disagreement in situational examples.