Communication Skills for Successful Management
Communication Skills for Successful Management
Overview/Description
Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal communication, listening, assertive communication, and writing and learn how to apply these strategies appropriately. Thus prepared, you will enter your new role as a manager with the ability to communicate more clearly and more effectively.
Target
Audience
This course is designed for technical professionals who are considering managerial positions within their organizations.
Expected
Duration
3.0 hours
Lesson
Objectives:
Effective Listening Strategies
recognize the benefits of effective listening as a technical professional preparing for a management position.
match the elements associated with a reciprocal communication model to an example of each.
assess whether technical professionals in a simulated dialogue effectively demonstrate the appropriate cues for verbal and nonverbal listening.
apply effective active listening strategies in work-related situations.