Responding to Business Crises
Responding to Business Crises
Overview/Description
Your company may have a crisis. If so, what will it do? Your company's crisis preparations are now put to the test--a real test. Knowing how to respond to a crisis is vital to your company's well-being. It could mean the difference between your company surviving or not. In this course, you'll learn how to respond to business crises. There are three fundamental phases to crisis response: detection, reaction, and management. How well your company deals with each phase will determine whether the crisis is handled or grows out-of-control.
Target
Audience
Executives, managers, supervisors, public relations and communications experts, and other business professionals who want to initiate or support crisis management initiatives within their organization
Expected
Duration
3.0 hours
Lesson
Objectives:
Detecting Business Crises
recognize the benefits of detecting business crises.
identify examples of each of the steps in detecting business crisis signals.
recommend what to do to ensure that business crisis signals are being effectively handled in a given scenario.