Six Sigma DMAIC: Controlling the Improved Process
Six Sigma DMAIC: Controlling the Improved Process
Overview/Description
Have you ever worked hard to improve yourself in some way--for example, to lose or gain weight, or to exercise regularly? If you have, you know that you have to work just as hard to maintain your progress. The same thing can be said about an improvement in a business process. Six Sigma Green Belts and team members work hard to achieve the Six Sigma level of perfection in a process, and they have to work just as hard to maintain it. In this course you'll focus on maintaining quality--or, in Six Sigma language, on "controlling" the improved process. In Lesson 1 you'll look at quality control. You'll see how to build quality control "checks" into an improved process, and how to develop the best quality control plan. In Lesson 2 you'll see how you can continuously monitor an improved process by using simple charting tools. Because Six Sigma is a long term commitment, you'll also explore tips and tactics for maintaining the Six Sigma level of perfection through the ownership of the responsibilities for ongoing quality. For information on web-based Lean Six Sigma training, see Six Sigma Training Online.
Target
Audience
Potential Six Sigma Green Belts and other Six Sigma team members in companies that have already made the decision to implement Six Sigma
Expected
Duration
4.0 hours
Lesson
Objectives:
Maintaining Quality
recognize the benefits of using quality control and standardization to maintain an improved process.
identify four methods for checking quality at three checkpoints.
apply four methods for checking quality at three checkpoints in a hypothetical business process.
identify the steps to develop a quality control plan for the improved process.
apply the steps to develop a quality control plan for an improved process in a hypothetical business scenario.
identify the methods used to standardize a business process.
recommend the preferred method to standardize a hypothetical business process.